Privacy Policy

This privacy policy is an electronic record in the form of an electronic contract formed under the Information Technology Act 2000 and the rules made there under it and the amended provisions pertaining to electronic documenthhriabohohieequire any physical, electronic, or digital signature.

This privacy policy is a legally binding document between you and the company. The terms of this privacy policy will be effective upon your acceptance of the same (directly or indirectly in electronic form) and will govern the relationship between you and the company for your use of this website.

This document is published and shall be construed in accordance with the provisions of the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data of Information) Rules, 2011 under the Information Technology Act, 2000 that require publishing of the privacy policy for the collection, use storage and transfer of sensitive personal data or information.

Please read this privacy policy carefully. By using the website, you indicate that you understand, agree, and consent to this privacy policy. If you do not agree with the terms of this privacy policy, please do not use this website. You hereby provide your unconditional consent or agreements to the company as provided under section 43A and section 72A of the Information Technology Act, 2000.

TECHNOSOFT SECURITY SERVICE Privacy Policy is effective from 20 MAY, 2024. TECHNOSOFT SECURITY SERVICE, its affiliates, and its subsidiaries are committed to respecting privacy. We’ve structured our website so that you can visit TECHNOSOFT SECURITY SERVICE through our website on the web without identifying yourself or revealing

any personal information. Once you choose to provide us with personally identifiable information (any information by which you can be identified), you can be assured that it will only be used to support your Independent Distributor relationship with TECHNOSOFT SECURITY SERVICE

Personally Identifiable Information

A). AWARENESS :-

TECHNOSOFT SECURITY SERVICE provides this online privacy statement to make you aware of our privacy policy and practices and of the choices you can make about the way your information is collected and used. To make this notice easy to find, we make it available on the bottom of every page on our website.

B). WHAT WE COLLECT :-

Upon logging onto our web server, our web server automatically recognizes your domain name but not your e-mail address (where possible). We will collect the domain name from which you log on, aggregate information on what pages you access or visit, user-specific information on what pages you access or visit, and information volunteered by you (such as survey information and/or site registrations). We do not collect your e-mail address unless you contact us by e-mail or volunteer your e-mail address and other personal information.

TECHNOSOFT SECURITY SERVICE through its website uses “cookies” to enable you to sign in to our services and to help personalize your online experience. As you browse, we may install cookies (tiny text files stored on your hard disk by a web page server) in your browser. Cookies cannot harm your computer and they do not contain any personally identifiable information. One of the primary purposes of cookies is to store your preferences and other information on your computer in order to save you time by eliminating the need to repeatedly enter the same information and to display your personalized content on your later visits to the website. Cookies also help us to improve our site and to deliver a better and more personalized service. Among other things, they enable us:

To estimate our audience size and usage pattern.

To store information about your preferences, and so allow us to customize our site according to your individual interests.

To increase the speed of your searches.

To recognize you when you return to our site.

On some TECHNOSOFT SECURITY SERVICE websites, you can order products or services, make requests and register to receive materials. The types of personal information that may be collected on these pages are name, Independent Distributor ID number, contact and billing information, transaction, and credit card information will not be used, disclosed, or shared in any circumstances. In order to tailor our communications to you and continuously improve our products and services, we may also ask you to voluntarily provide us with information regarding your personal or professional interests, demographics, experience with our products, and contact preferences.

C). HOW WE USE IT :-

TECHNOSOFT SECURITY SERVICE uses your information to better understand your needs and provide you with better service. Specifically, we use your information to help you complete a transaction, communicate back to you, update you on services and benefits, and personalize our Website for you. Bank account numbers are used only for payment processing and are not retained for any other purposes.

Aggregate Information

D). WHOM WE SHARE IT WITH :-

TECHNOSOFT SECURITY SERVICE will not sell, rent or lease your personally identifiable information to others unless we have your permission or are required to release that information by law. We will only share the personal data you provide online with other TECHNOSOFT SECURITY SERVICE entities and/or business partners who are acting on our behalf for the uses described above. Such TECHNOSOFT SECURITY SERVICE entities and/or business partners are governed by our privacy policies with respect to the use of this data and are bound by the appropriate confidentiality agreements.

E). CHOICE :-

TECHNOSOFT SECURITY SERVICE will not use or share the personally identifiable information provided to us online in ways unrelated to the ones described above without first letting you know and offering you a choice. As previously stated, we will also provide you the opportunity to let us know if you do not wish to receive unsolicited direct marketing materials from us and we will do everything we can to Respect such requests. Your permission is always secured first, should we ever share your information with third parties that are not acting on our behalf and are governed by our privacy policy.

F). ACCURACY & ACCESS :-

TECHNOSOFT SECURITY SERVICE strives to keep your personally identifiable information accurate and secure. In order to update or correct your information with TECHNOSOFT SECURITY SERVICE it will be necessary for you to contact TECHNOSOFT SECURITY SERVICE directly. To protect your privacy and security, upon contacting us we will also take reasonable steps to verify your identity before granting you access or enabling you to make corrections.

G). SECURITY :-

We take reasonable steps to ensure that the personal information we collect about you remains accurate, timely, and secure. Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure and while we strive to protect your personal information, we cannot guarantee or warrant its complete security. We shall not be responsible for harm that you or any person may suffer as a result of a breach of confidentiality in respect to your use of the Site or any information you transmit to the website. To prevent unauthorized access or disclosure, maintain data accuracy, and ensure the appropriate use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online. We use the latest in encryption technology when collecting or transferring sensitive data, such as bank account information.

FUTURE DEVELOPMENTS :-

From time to time, we may use customer information for new, unanticipated uses not previously disclosed in our privacy notice. If our information practices change at some time in the future, we will post the policy changes to our Website to notify you of these changes and provide you with the ability to opt out of these new uses. If you are concerned about how your information is used, you should check back at our Website periodically. We will only use data collected after a policy has changed for new purposes.

DATA INTEGRITY :-

Personally-identifiable information will be kept in active files or systems as long as needed to meet the purposes for which it was collected or as required to perform the contractual relationship with the Direct Seller and his / her up-line, and the commercial relationship with the Independent Distributor. TECHNOSOFT SECURITY SERVICE will make reasonable efforts to ensure that the information is accurate and complete.

We protect your privacy :-

Our privacy policy is simple: any information you give us stays with us. We do not rent, sell, lend, or otherwise distribute your personal information to anyone for any reason. This includes your contact information, as well as specific order information.

We limit data access to those who need to know :-

Within our organization, your personal data is accessible to only a limited number of employees with special access privileges. Although we may, from time to time, compile general demographic information based on your order, this information is shared within our organization only and has no identifiable personal data associated with it.

Information Collected :-

To enable you to place an order on our site, we need to have the following basic information about you: Your First Name, Your Last Name, and Your Address, City, PIN code, State, Country, Phone Number and Contact E-mail address.

Apart from this, our systems gather certain details about your computer’s internet connection like your IP address when you visit our site. Your IP address does not identify you personally. We use this information to deliver our web pages to you upon request, to customize our site as per your interest, to calculate the number of visitors on our site and to know the geographic locations from where our visitors come. We do not allow any unauthorized person or organization be it other members, visitors, and anyone not in our organization to use any information collected from you.

Information Modification :-

You can modify your personal details by accessing Edit Profile option anytime from our site.

Information Sharing :-

This is probably the most important question in your mind as to with whom do we share your information? The answer to this question is that we do not rent, sell, barter, or give away your information to anyone. To some extent, information has to be passed on to the courier companies, credit card processing companies, vendors, etc. to enable them to perform their functions related to your order fulfilment. Apart from this normal business requirement, information may also be needed to be shared with law authorities, for fraud detection, and for the safety of our site, employees, management, users, members and other affiliates associated with us

Information Usage :-

The most important usage of the information collected from you are your email ID and contact number which is used to inform you that your order has been confirmed/executed. Your email and contact number are also used to inform you for your customer service related queries and for any newsletters sent. All other information collected is confidentially stored and will not be disclosed unless needed as per the requirement of the law authorities or in case of any disputes.

HOW TO CONTACT US

In accordance with Information Technology Act 2000 and the rules made there, if you have any comments or inquiries about this Privacy Policy, if you would like to update the information we have about you or to exercise your rights, you may contact our Grievance Officer.

SHIPPING POLICY

Orders may be placed online on the website or picked up from the company office and/or from any of the franchisee outlet. Details are given below:

Personally Identifiable Information

A). PICKUP FROM OFFICE OR FRANCHISEE OUTLET:

Pickup orders can be placed at any of the outlet. Payment options for Pickup Orders can be Cash, Demand Draft, Credit Card and Debit Card, UPI.

B). PICKUP HOURS FOR ALL OUTLETS ARE :

    Monday to Friday 11:00 a.m. – 07:00 p.m.

    Saturday 10:00 a.m. – 01:30 p.m.

    Sunday (Closed)

    Please refer to the website www.technosoftsecurity.com for updated information.

C). HOME DELIVERY :

Home Delivery orders can be placed on website www.aajivandigital.com or at office / franchisee outlets only.

D). PAYMENT:

Payment mode options for these orders can be Orders placed at Office: Cash, Demand Draft, Debit Card or Credit Card, or UPI . Online orders: Credit Card, Debit Card, Net Banking, UPI, etc.

Aggregate Information

E). HOME DELIVERY ORDERS DELIVERY FEES:

Please refer to the website www.technosoftsecurity.com for more details on Delivery fees.

The shipments are in perfect condition when the carrier takes possession of the same. By signing “received” on the delivery note, the recipient(s) acknowledges that the order was received in satisfactory condition. Do not sign in the event of damages or product shortages. Hidden damages discovered after the carrier has left and all other discrepancies must be notified within twenty-four (36) hours of receipt of shipment. Failure to notify TECHNOSOFT SECURITY SERVICE of any shipping discrepancy or damage within twenty-four (36) hours of receipt of the shipment will cancel Independent Distributor(s) right to request a correction and shall be considered deemed acceptance of the products.

Orders placed are typically shipped the very next business day. Orders placed on Saturday after 3.30 pm will be shipped on the following Monday. Delivery time will vary according to the location of customers / Independent Distributor(s). The average time for delivery is between 2 – 12 days. Delivery of products may not happen on Sundays or on major holidays as per the policy of the delivery partner.

F). DELIVERY OF THE PRODUCT:

Payment mode options for these orders can be:

There are various delivery models for delivery of purchased Product to the Customers / Independent Distributors, as decided by TECHNOSOFT SECURITY SERVICE. The risk of any damage, loss or deterioration of the Products during the course or delivery or during transit shall be on Company and not on the customer / Independent Distributor. TECHNOSOFT SECURITY SERVICE represents and warrants that the Products being delivered are not faulty and are exactly those Products which are listed and advertised on the Website and purchased by the customers / Independent Distributors and meet all descriptions and specifications as provided on the Website www.technosoftsecurity.com

Customer / Independent Distributor’s shipping address, pin code will be verified with the database of Website before they proceed to pay for their purchase. In the event order is not serviceable by logistic service providers or the delivery address is not located in an area that is covered under the order confirmation form, Customer / Independent Distributor may provide an alternate shipping address on which the Product can be delivered by the logistics service provider.

Please note that there is no guaranteed dispatch time and any information about the dispatch should not be relied upon as such. Therefore, time is not the essence of the bi-partite contract between the Customer / Independent Distributor and TECHNOSOFT SECURITY SERVICE for purchase and sale of Product.

on or through the Website :- www.technosoftsecurity.com, the Product shall not be delivered to the customer / Independent Distributor unless he / she make the full and final payment.

Customer / Independent Distributor shall be bound to take delivery of the Products purchased by him / her that are said to be in a deliverable state. Where Customer / Independent Distributor neglects or refuses to accept the delivery of the Products ordered by him / her, the Customer / Independent Distributor may be liable to TECHNOSOFT SECURITY SERVICE for such non-acceptance. TECHNOSOFT SECURITY SERVICE at its own discretion may call up the customer / Independent Distributor to evaluate the reason of non-acceptance of the product. The decision of TECHNOSOFT SECURITY SERVICE would be final and binding on whether to redeliver or process refund as per the refund policy.

The title in the Products and other rights and interest in the Products shall directly pass on to the Independent Distributor from TECHNOSOFT SECURITY SERVICE upon delivery of such Product and upon full payment of price of the Product. Upon delivery, the Independent Distributor is deemed to have accepted the Products. The risk of loss shall pass on to the Independent Distributor upon delivery of the Product.

Before accepting delivery of any Product, the Customer / Independent Distributor shall reasonably ensure that the Product’s packaging is not damaged or tampered.

GOVERNING LAW :

Any dispute(s) between Independent Distributor or its nominee(s) and TECHNOSOFT SECURITY SERVICE, arising from this Policy, shall be referred to the sole arbitrator (appointed by the company) and same shall be adjudicated by such Arbitrator as per provisions of Arbitration Conciliation Act, 1996. However, all proceedings shall come within the jurisdiction of District Courts in Bihar Sharif (Nalanda, Bihar, India) only and such arbitration proceedings shall be held in district courts of Bihar Sharif (Nalanda, Bihar, India) only. The final decision of the Arbitrator would be binding upon both parties. Any breach of this covenant by the Customer / Independent Distributor will make him liable for damages and legal costs to the Company.

HOW TO CONTACT US

In accordance with Information Technology Act 2000 and the rules made there, if you have any comments or inquiries about this Privacy Policy if you would like to update the information we have about you, or to exercise your rights, you may contact our Grievance Officer.